Seller Policy - Saircrafts.com

Contact Email: n.k.rajeshkumar1985@gmail.com

Welcome to Saircrafts.com. This Seller Policy outlines the terms and conditions that apply to all sellers who register and list products on our platform. By becoming a seller on Saircrafts.com, you agree to abide by the following rules and responsibilities.

1. Seller Eligibility

To become a seller on Saircrafts.com, you must:

• Be at least 18 years old or a legally registered entity.

• Provide accurate contact details, including email, phone number, and valid identification or business registration.

• Maintain an active bank account for payment transactions.

2. Product Listings

• Sellers are responsible for uploading accurate, complete, and up-to-date product information (including images, price, specifications, and shipping details).

• Prohibited, counterfeit, or illegal items are strictly forbidden and will be removed immediately.

• Saircrafts.com reserves the right to reject or delist any product that violates platform guidelines.

3. Order Fulfillment

• Sellers must process, pack, and ship orders promptly within the committed timeline.

• Tracking details must be updated in the seller dashboard after dispatch.

• Repeated delays or order cancellations may lead to penalties or suspension.

4. Pricing and Commissions

• Sellers are free to set their own prices. However, pricing must be fair and competitive.

• Saircrafts.com charges a platform fee or commission per successful transaction, as per the agreed rate.

• All taxes and charges (if applicable) must be included in the final product price.

5. Returns, Refunds & Disputes

• Sellers must accept returns and refunds as per the Saircrafts.com return policy.

• In case of disputes, Saircrafts.com will mediate to ensure fair resolution for both buyer and seller.

• Products returned due to seller fault (e.g., wrong item, damaged product) must be fully refunded or replaced at the seller’s cost.

6. Seller Conduct

• Sellers must conduct all transactions honestly and professionally.

• Abusive behavior, fraudulent activity, or manipulation of reviews/ratings is strictly prohibited.

• Sellers must not share customer information for any purpose other than fulfilling orders.

7. Account Suspension & Termination

Saircrafts.com reserves the right to suspend or terminate seller accounts in case of:

• Repeated policy violations

• Fraudulent or misleading behavior

• Negative customer feedback due to poor service or quality

8. Intellectual Property

• Sellers must only upload original content or have proper authorization to use product images and descriptions.

• Any copyright infringement or violation of intellectual property rights will result in removal and legal action if necessary.

9. Payment Terms

• Payouts to sellers will be made [weekly/bi-weekly/monthly] after deducting applicable fees and ensuring successful delivery of goods.

• Delays due to returned or disputed orders may affect payout timelines.

10. Modifications to the Policy

Saircrafts.com may update this policy at any time. Sellers will be notified of any major changes via email. Continued use of the platform implies acceptance of the revised terms.

For any questions or support, contact us at:
? Email: n.k.rajeshkumar1985@gmail.com